?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adissertation&rft.aufirst=INTRI&rft.aulast=MULYANI&rft.au=MULYANI%2C+INTRI&rft.date=9+February+2021&rft.degree=Other&rft.inst=Sekolah+Tinggi+Teknologi+Dumai&rft.tpages=6&rft.title=ANALISIS+KEPUASAN+PELANGGAN+TERHADAP+KUALITAS+PELAYANAN+MINIMARKET+HARI-HARI+MENGGUNAKAN+METODE+COSTUMER+SATISFACTION+INDEX+(CSI)+DAN+IMPORTANCE+PERFORMANCE+ANALYSIS+(IPA)