@article{sttdumai443, volume = {1}, publisher = {Journal of Physics Confrerence Series}, month = {May}, year = {2019}, author = {Melliana Melliana and Fitra Fitra and Trisna Mesra}, journal = {Optimization of Tanker Queue at Jetty 3 and 5 in PT X Dumai}, title = {HASIL REVIEW : Optimization of Tanker Queue at Jetty 3 and 5 in PT X Dumai}, number = {012070}, url = {http://repository.sttdumai.ac.id/443/}, abstract = {PT X Dumai is a company engaged in the processing of crude oil in the earth. The oil is processed into several types such as premium, pertalite, solar and others. The distribution of the oil is done by using sea transportation or tanker. PT X Dumai has 6 jetties, where each jetty has a predetermined path. There are two jetties which always queues many ships waiting, the jetty 3 and the jetty 5. Jetty 3 and jetty 5 is a service of loading/discharge for premium oil, diesel and pertalite that commonly used by the public. Queues that occurred on jetty 3 and jetty 5 reached the jetty utilization of 90\%. This is above the limit set by the utility company under 70\%. Therefore, improvements using Software Arena that provides several scenarios for optimal results. Software Arena is one of the software used to simulate the queue by using multiple scenarios for troubleshooting. For the scenario 1 the result of simulation utilization is 96 ?}, keywords = {Software} }