?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adissertation&rft.aulast=YULIANA&rft.au=YULIANA%2C+EFNI&rft.aufirst=EFNI&rft.tpages=6&rft.inst=Sekolah+Tinggi+Teknologi+Dumai&rft.degree=Other&rft.title=ANALISIS+SISTEM+ANTRIAN+PELAYANAN+PELANGGAN+DI+BENING+CAR+WASH+KOTA+DUMAI&rft.date=8+December+2011