?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adissertation&rft.aufirst=SRI&rft.au=WAHYUNI%2C+SRI&rft.aulast=WAHYUNI&rft.tpages=4&rft.date=5+December+2018&rft.inst=Sekolah+Tinggi+Teknologi+Dumai&rft.title=IMPLEMENTASI+METODE+KANO+DALAM+PELAYANAN+PRIMA+PADA+PT+FASTFOOD%2C+TBK+KFC+RAMAYANA+DUMAI&rft.degree=Other